Privacy Policy

Effective Date: October 2025 Operator: Pacific Star Holdings Limited Address: OMC Offices, Babrow Building, The Valley, AI-2640, Anguilla Email: [email protected]

1. OverviewThis Privacy Policy applies to all services provided through the Xexon website (https://xexon.io) and the Xexon mobile application (“App”). Pacific Star Holdings Limited (“we”, “us”, or “our”) operates these services and is responsible for the collection and processing of personal information in accordance with this policy.We respect your privacy and are committed to protecting your personally identifiable information (PII). This document explains how we collect, use, store, and safeguard such information.

2. Information We CollectWe may collect the following information from users who visit our website or use our App:

  • Name, email address, and account information when you register or sign in
  • Transaction or payment data you voluntarily provide when making purchases or deposits
  • Technical information such as IP address, browser type, and device identifiers (for security and analytics purposes)
  • Any other information you voluntarily submit through our forms or communications

We do not collect sensitive device data such as contacts, camera, microphone, or location information from your device.

3. Information Collected via the AppWhen you use the Xexon mobile application, the same account and profile information you provide on our website is used to authenticate your access to your account. All data transmitted through the App is secured using encrypted HTTPS connections. We do not store additional mobile device data beyond what is required for login and transaction processing.

4. How We Use Your InformationWe may use the information we collect for the following purposes:

  • To create and manage user accounts
  • To process transactions and improve payment security
  • To personalize your experience and provide relevant services
  • To communicate about updates, service changes, or security notifications
  • To comply with legal obligations such as anti-money-laundering (AML) and know-your-customer (KYC) requirements

We do not use your information for unauthorized marketing or third-party advertising.

5. Cookies and Tracking TechnologiesOur website and App use cookies to store user preferences and improve performance. Cookies help us recognize your browser and maintain secure sessions. You can disable cookies via your browser settings, but some features may not function properly if you do so.

6. Data Protection and SecurityYour personal information is stored on secure servers and accessible only to authorized personnel. All data transmissions are encrypted using Secure Socket Layer (SSL) technology. We regularly review our data security measures to prevent unauthorized access, alteration, disclosure, or destruction of your information.

7. Third-Party DisclosureWe do not sell, trade, or transfer your personally identifiable information to outside parties. However, we may share limited information with trusted service providers (e.g., hosting, payment, KYC verification) who assist in our operations under strict confidentiality agreements. We may also disclose information if required by law or to protect our rights and the rights of others.

8. Third-Party LinksOur services may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Users should review the privacy policies of any third-party websites they visit.

9. Children’s PrivacyOur services are not directed to children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. User Rights and AccessYou may request access to, correction of, or deletion of your personal data by contacting [email protected]. We will comply with such requests to the extent required by applicable data protection laws.

11. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available at https://xexon.io/privacy-policy/ and the “Effective Date” above will be updated accordingly.

12. Account DeletionIf you wish to delete your Xexon account and all associated personal data, you can submit a deletion request by contacting our support team at [email protected]. Once your request is received, we will verify your identity and process the deletion of your account and related data in accordance with applicable data protection laws. Please note that certain transaction or compliance data may be retained as required by financial regulations or anti-money laundering (AML) obligations. After deletion is completed, your account will no longer be accessible, and any remaining data that is legally permitted to be removed will be permanently deleted from our systems.

13. Contact InformationIf you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Pacific Star Holdings Limited OMC Offices, Babrow Building, The Valley, AI-2640, Anguilla Email: [email protected]